16 May 2023

Workplace Support Technician

Ref 35990

Are you experienced in IT support? A leading Investor Services group is seeking a Workplace Support Technician to join their IT team.

Key responsibilities:

  • Developing strong relationships with clients to act as their primary contact for IT support
  • Providing technical support to clients 
  • Analysing client business processes and workflows to identify areas for improvement
  • Maintaining and updating client IT systems and software, ensuring they are running smoothly
  • Providing training to clients
  • Staying up to date with current technology trends and developments to ensure clients are using the latest and most effective technology solutions

Ideally a relevant degree and 3-5' years experience in IT support is required. In addition, experience of working with Windows 10, Microsoft Office 365, Microsoft Teams, Always-on VPN, Citrix Workspace, Active Directory, SharePoint, In Tune, Wi-Fi and Secure Printing. Excellent communication skills are essential along with, the ability to prioritise tasks and manage multiple projects. If this sounds like the role for you, get in touch today!


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