Do you have experience in Relationship Management? Do you have an interest in telecommunications and technology industries? If so, this could be the perfect role for you! A local, growing company is seeking a Relationship Manager to join their busy team!
Key duties:
- Meeting with a portfolio of Tier 1 and Tier 2 customers on an agreed meeting schedule and perform service reviews with them.
- Collaborating with internal teams, including sales, technical support, and product team, to ensure customer satisfaction and retention.
- Providing information to business customers relating to any query on products or services.
- Responding to business customer requests for information related to billing queries.
- Managing customer escalations on service issues relating to delivery and fault management.
If you have experience working with large, multi-jurisdictional enterprise customers and project management and planning skills and wish to see a full job description, then register with us online today!
