14 Sep 2021

Service Delivery - Senior Technician

Ref 34064

Our client is looking for a Service Delivery - Senior Technician to join their team. The chosen candidate will be responsible for taking on escalated issues from a diverse range of clients and their systems, providing high level support and consultation to the team and client base.

The candidate will assist in the ongoing process of improving customer service and client satisfaction and be responsible for discussing and advising clients on new technologies that would complement their business.

The ideal candidate will have:

  • Minimum 3 years’ experience in a similar role.
  • Passion about delivering excellent levels of customer service.
  • Ability to be highly organised with excellent attention to detail.
  • Excellent communication and interpersonal skills. 
  • Ability to work in a collaborative and flexible manner with others.
  • Self-motivation and takes personal pride in the work they undertake.
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