19 Mar 2020

Senior Operations Administrator

Ref 33013

An insurance business is seeking a Senior Operations Administrator, to undertake the following duties:

  • Process Life & Disability renewals and servicing
  • Review and approve renewal calculations
  • Issue client invoices including deposit and regular invoices
  • Reconcile client renewal accounts in order to issue final invoices including adjustments whether simplified or full admin basis.
  • Respond to client/broker queries in a timely manner.
  • Monitor debtors and co-ordinate debtor chasing and referral as appropriate
  • Assist in calculation of claim adjustments or escalations as required
  • Calculate manual adjustments where necessary and prepare journals
  • Prepare contribution invoices for retirement & savings clients as applicable
  • Process retirement & savings payment requests

The desirable candidate will have excellent attention to detail and proven accuracy, have financial services operational experience or technical qualification, have good communication and problem-solving skills.


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