Our Fiduciary & Fund client is seeking a Director to oversee the effective management of a team/division, ensuring a professional and comprehensive administration service is provided to existing and prospective clients and in line with strategic objectives set by the Group Board.
Main duties and responsibilities:
- Overall responsibility for the department’s management of an extensive and varied portfolio of clients through appropriate allocation of clients within the team and the monitoring of quality and accurate administration
- Jointly responsible for the success of the business – able to strategically plan and proactively direct the administration function for the Group
- Through effective analysis and management of the division and its resulting performance, ensure knowledge gained is factored into the planning of the division’s strategy, resources and procedures
- Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care
- Advise and remain responsible for the complex aspects of a client’s portfolio and maintain knowledge of all the division’s clients, in order to nurture close working relationships with other associate directors, directors and employees of the Group
- Act as an “A” signatory (subject to approval by appropriate Board and Committee)
- Develop, coach and mentor senior management team, providing guidance on the management of employees according to Group standards and policy; ensuring employee’s and division’s adherence to their contractual obligations
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