29 Nov 2022

Trainee Technician

Ref 35599

Are you highly organised with excellent attention to detail? Are you looking to start a new career? Then this trainee role might be perfect for you!

A local and expanding IT company is seeking a Trainee Technician to be the main contact for clients, and responsible for providing great customer service, whilst having the opportunity to learn new systems.

Key role:

  • Answering telephone calls and responding to helpdesk emails/ tickets.
  • Supporting clients with their day-to-day IT issues.
  • Discussing and advising clients on new technologies that would complement their business.
  • Consulting on proposals for new projects for clients.
  • Assisting in the ongoing process of improving customer service and client satisfaction.

Key criteria:

  • No previous experience is required, however a keen interest in emerging technologies and thriving in a fast paced and constantly changing environment is essential. 
  • Passionate about delivering excellent levels of customer service? If so, contact us today to find out more!
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