15 Feb 2021

Systems Administrator

Ref 31807

Our client is looking to recruit a Systems Administrator to be responsible for the delivery of the Group Technology technical service desk function and for the delivery of technology operating processes to the company in Europe and to Group Trust offices.

The role holder will process and coordinate of appropriate/timely responses to Service Management incidents and requests and the provision of timely status updates. Ensuring the resolution (both reactive and proactive) of problems that include the classification, prioritisation and initiation of action, the documentation of; issue, activity and root causes and the implementation of remedies to prevent future incidents/reoccurrence. 

The role requires that the individual ideally has the following skills and attributes:

  • Three years’ experience in a similar technology focused service management role.
  • A proven track record of delivering similar capabilities.
  • Supporting qualifications (e.g. appropriate technical product specific and/or industry qualifications).
  • A willingness to travel to a level necessary to perform the role effectively (primarily, but not limited to, Europe).
  • Example Technology and methodologies (2017):
  • Active Directory / Windows Server (MS Server 2008 or above)
  • Cloud Computing utilisation (IaaS, DaaS, AaaS and PaaS)
  • Desktop technologies (e.g. VMware Horizon and Citrix, AppVol, end point protection)
  • MS Exchange (MS Exch 2010 or above)

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