02 Dec 2022

Senior Fund Administrator

Ref 35587

Do you have a passion for customer service and exceeding client expectations? A leading fund administrator and corporate service provider is seeking a Senior Fund Administrator.

You will be responsible for supporting a set of fund client relationships and you will manage day-to-day service delivery needs, in accordance with the departments’ service standards and company policies and procedures.

Key responsibilities:

  • Support the ongoing contractual relationships and operational delivery of services to clients
  • Support the delivery of contracted services to clients to ensure that SLAs and KPIs are met or exceeded
  • Ensure all work performed is invoiced on time and in line with client contracts
  • Support relationship managers and the finance function for any outstanding client debt
  • Work with your team to build and maintain strong relationships with clients as well as other teams and provide day-to-day assistance, advice, and support.
  • Promote the organisation's capabilities to clients, identify sales opportunities and achieve contract extensions or additional business 

Ideally you would have 2 years relevant experience and hold, or willing to study towards a relevant qualification. If you want to find out more then contact our team today!

 

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