Senior Client Services Administrator

Do you work well in a team and have excellent time management skills? An insurance company is seeking a Senior Client Services Administrator to join their growing team.

Key responsibilities:

• Communicating with customers, intermediaries, and regions via telephone, email, or video call
• Providing help and guidance to clients, including ensuring resolution of customer queries
• Referring upwards any major disputes
• Ensuring all tasks are undertaken in line with AML, due diligence measures, and fraud controls 

For this role, you need experience in a customer-focused environment in the service sector, along with excellent communication skills, both on the phone and in writing. In addition, good IT skills in Word and Excel are required. Full training will be provided for this role, so, if this sounds like a great opportunity, get in touch to register today!