15 Jun 2021

Reception and Facilities Assistant

Ref 33642

Our client is looking for an enthusiastic Reception and Facilities Assistant to join their front of house team from 1:00pm- 5:30pm, to provide a professional service to their external and internal clients. 

Main duties;

  • Greet reception callers, and connect them with the appropriate representative
  • Answer incoming telephone calls, diverting the caller to the appropriate representative or taking and delivering accurate messages
  • Ensure the arrival and departure of all visitors is recorded in the Visitors Book, and any visitor access passes are tracked and returned to reception
  • Record all hand deliveries and Summonses in the relevant log books
  • Conduct client verification procedures for Client Due Diligence
  • Ensure the reception area is kept tidy and standards of professionalism within the area are maintained
  • Prepare meeting rooms with refreshments when requested and tidy rooms on completion of meetings
  • Arrange taxis as instructed
  • Support the Facilities Management team with office and local deliveries when required. 
  • Ensure that archived documents are stored, recorded and retrieved in conjunction with the relevant people
  • Ensure various supplies are well stocked, re-ordering where necessary, within internal guidelines

Some lifting and physical transportation of documents may be required (e.g. archive boxes, court bundles etc.) 

The desirable candidate will have previous experience in a similar role, have excellent verbal and written communication, be a team player and have a good level of user knowledge of the main Microsoft applications.


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