05 Dec 2023

Managed Services Consultant

Ref 32608

Due to continued expansion, an IT Service provider is seeking an experienced Consultant or Senior Technician looking for the next step in their career.

The successful candidate will be trusted to work directly with clients, providing high level consultancy and support on various IT technologies.

Key duties:

  • Responsible for taking queries and resolving escalated tickets from a team of technicians 
  • Provide complex technical support for the Managed Services Team using a diverse range of systems, hardware and software
  • Provide excellent customer service and advanced remote support to the clients for complex issues  
  • Act as a role model to staff in setting high standards by maintaining clear and concise records of all work undertaken

The desirable candidate will already be working in a similar complex role and have advanced understanding of business applications operating, printing and network systems. 

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