IT Senior Service Desk Administrator

Are you a self-starter, with a drive for continuous improvement? If you are then read on...

A leading provider of wealth solutions is seeking an IT Senior Service Desk Administrator to support the team and the business, and assist with service desk queries. You will be required to process access requests, perform routine inspections, and training of junior team members.

Essential Key criteria:

• Ideally 3 years minimum experience within the finance industry and or a Certificate or Diploma in a related field
• Excellent communication, time management, and problem-solving skills
• Willingness to support the on-call rota and occasional weekends

Desirable Key criteria:

• Experience with using Citrix, Azure, Mitel, and Service desk platforms 
• Understanding IT processes and standards