17 Jun 2020

IT Support Technician

Ref 33073

A pensions company is looking to recruit an IT Support Technician, to join their business support team which provides technical and facility support across the group in both Guernsey and Jersey.

The duties of this role include but are not limited to:

  • Troubleshooting I.T. issues across the business
  • Assisting the team in ensuring group wide business support processes are followed and documented
  • Being responsible for supporting users with equipment
  • Supporting PC Hardware, MFD, peripherals and mobile devices
  • Ensuring calls/tickets to business support are logged and kept up to date
  • Setting up meeting rooms (video conferences and equipment used)
  • Providing general facilities support
  • Assist the team in testing the company’s business continuity arrangements

The desirable candidate will have up to 2 years’ experience in system support and administration is preferable, experience with client PC connection (VPN, Ethernet, and TCP/IP)  and hold a professional qualifications in Microsoft applications.

VMware, DMS and VEEam experience would be beneficial.



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