Head of Client Onboarding

Would you like to be responsible for leading a team who supports client onboarding and client care issues? Our client is seeking a Head of Client Onboarding to join their team. 

Responsibilities:

• Maximise the use of technology in order to control risk and improve efficiency
• Track the status and timelines of all clients from start to finish of each onboarding
• Comfortably manage senior clients on product demonstrations and status updates
• Ensure that all activity reflects a defined process and is undertaken within set parameters
• Manage the training needs, career progression, work, and priorities of a team of analysts

Project Management, ITIL, and KYC qualifications are preferred for this position as well as project management and Stakeholder management experience. However, if you have experience dealing with clients and stakeholders and are confident and have knowledge of technology, then register with us today for more information about this great opportunity!