17 Sep 2019

Group Policies & Procedures / Operations- Assistant Manager

Ref 32669

Our client is seeking a Group Policies & Procedures / Operations  Assistant Manager, to assist the Trust Operations Director with the management of the department as they see fit and to assist with the implementation of change as required.

Job accountabilities:

  • Assist with developing and documenting procedures for the company 
  • Assist with the promotion and implementation of departmental processes and procedures affecting operations thereon.
  • Assist with the communication of change and provide support with its implementation.
  • Liaise with other departments in relation to operational matters affecting Client Relationship matters.
  • Assist with monitoring and reviewing oversight data and addressing issues as necessary.
  • Provide daily support with the management of all areas of the trust department and to suggest change as required.
  • Assist with supporting junior staff with queries/problems and training.

Applicants will have a minimum 5 years’ trust and company experience, hold a relevant professional qualification, have excellent communications skills, previous experience of managing own portfolio of clients and be a team player.



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