13 Oct 2021

Customer Support Officer

Ref 33627

A large commercial business is seeking a Customer Support Officer for an 4 month period, to assist customers with general and technical enquiries by providing support on products and services including sales, service, provisioning, billing, payments, faults, and helpdesk. 

In addition to this, the role holder will be required to provide technical support on fault finding on services, as well as working with the engineering teams to resolve faults. The successful candidate will provide routine administration to registrations, data input and maintenance as well as reporting.

The role will be full time on a shift rota basis to include evenings, weekends and bank holidays.

 

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