26 Sep 2023

Customer Services Advisor

Ref 36389

Are you experienced in customer service and enjoy variety? A commercial business out of town is seeking a Customer Services Advisor who will provide support to their Guernsey retail team.

Key responsibilities 

  • Providing day to day management of administration for the Guernsey retail team, ensuring a high-performance customer orientated environment
  • Acting as the main point of contact for billing enquiries, working with internal teams to feedback issues in the billing system 
  • Resolving customer complaints and handling difficult customers who come into the store
  • Ensuring all retail orders and HP agreements are processed correctly
  • Reconciling supplier invoices against purchase orders 
  • Working closely with other Managers to eradicate problem areas 

For this role, you need experience in a customer facing role and excellent communication skills. The ability to think on your feet and defuse situations is essential. If this sounds like a great opportunity, get in touch to register today!

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