19 Oct 2021

Customer Services Administrator

Ref 34147

Our client is looking for a Customer Services Administrator to join their team at Christmas. The chosen candidate will be responsible for working as part of a team of Customer Service Administrators, the chosen candidate will have responsibility for ensuring incoming telephone calls, emails and other customer related queries are dealt with efficiently and effectively.

The candidate will investigate customer queries and attempts to resolve any issues appropriately in an efficient and effective manner and deal with all customer product returns ensuring they are actioned appropriately in accordance with Company policy.

The ideal candidate will have:

  • Proven ability in working within a customer service orientated
  • environment  
  • Excellent numerical skills with an ability to analyse data
  • Excellent written and verbal communication skills
  • Strong IT skills and an intermediate knowledge of Microsoft Office particularly Excel and Word
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