08 Aug 2019

Customer Relationship Agent

Ref 32616

A large commercial company is seeking a Customer Relationship Agent to join their team for a 3-6-month period. 

The role holder will provide administrative services in all areas of customer contact and billing and enable all monies to be collected in a timely fashion. In addition they will implement and explain processes, procedures and policies to customers to collect all sums due to the business within the normal terms of credit. 

The desirable candidate will have the following skills:

  • Trained in customer management 
  • Sales skills 
  • A pleasant and friendly outlook with a positive customer focus 
  • Cash management and security 
  • Good interpersonal skills 
  • Good communication skills 

Additional Skills required to undertake Credit Control function: 

  • Negotiation Skills
  • In-depth knowledge of billing systems 
  • Sound knowledge of company procedures and policies 
  • Able to communicate with customers at all levels 

 

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