14 Jul 2021

Assistant Client Services Manager

Ref 33846

Our client is seeking an Assistant Client Services Manager to manage a team of Client Executives/support staff to provide excellent customer service to their brokers/corporate clients. 

The role holder will provide solutions to any problems their corporate clients may have and ensure queries from brokers/clients and other partners are dealt with in a timely manner. They will also support sales and retention initiatives by ensuring potential clients are assured and experience high quality customer service.

Applicants must have a minimum of 3 or more years customer service and management experience in the insurance industry or a related financial services area, hold a relevant business, financial services or Insurance institute academic qualification, have excellent communications skills and be a team player.

 

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