01 Apr 2021

Analyst- Research

Ref 33509

A financial consulting company is seeking an Analyst – Research to bridge the gap between clients, the business and IT, to ensure user requirements are translated effectively into the end software solution.

The role holder will provide website user support including the processing of website user registrations, provide the user with training materials, assist in organising user group meetings and document user enhancement requests and maintain a client wish list. They will also provide day-to-day customer service relating to clients and assist on-board new clients and work closely liaise with the IT development team concerning enhancements and maintenance of website services to ensure a smooth and controlled change process.

The successful candidate will be a well organised individual with good attention to detail, have excellent communication skills, have previous software support or sales experience and will ideally hold an Investment qualification (Level 4 investment qualification or above for a senior role).

 

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