A prestigious insurance organisation is seeking someone to lead the provision of a dynamic help desk service for customers.  This will involve monitoring customer enquiries and ensuring staff are motivated and give prompt and accurate responses to queries.  There will also be liaison with other regional offices.

The successful candidate will have wide-ranging interpersonal, supervisory and forward-planning skills with at least 3 years’ customer services experience.  Minimum A’level standard is required with proficiency in English and Maths.