A global financial services group has a vacancy for an individual to provide help and guidance on a range of company products and funds to business introducers, policy holders and regional offices, quickly identifying and documenting customer concerns, plus covering reception on occasions.

Excellent interpersonal skills are required and the ability to solve complex problems.  Candidates will have a minimum of A’Level standard education with proficiency in English and Maths, intermediate computer skills with well-established capabilities in Word.  FPC1  is desirable.  At least 3 years’ office/customer service experience is required.

The roleholder will have direct contact with customers answering their queries by phone, email, fax and letters with appropriate call logging.  There will also be extensive contact with all areas of finance.

Candidates should have excellent communication skills, professional telephone manner and good computer literacy.

A financial services group has an interesting and varied vacancy until the end of 2012 but there may be an opportunity for the role to become permanent.

The roleholder will assist in the management of customer relationships, responding to customer enquiries, monitoring lending and supporting associated tasks and activities, seeking new market opportunities and maintaining regular contact with customers.

Candidates should have good client service and analytical skills and will have a relationship management background from the banking or finance sectors, or will be a quality graduate who is focussed on a career in banking.

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An exciting new business will be launching in Guernsey late summer/early autumn and is seeking a Customer Support Manager, ideally with gaming experience, to deal with customer enquiries, quality issues, risk/fraud regulatory matters and un/locking accounts.

The roleholder will have good administrative and customer services skills, lots of initiative and be dynamic with strong decision-making skills, able to work fairly autonomously.  Candidates may have relevant transferable skills from other sectors.

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A technology company has a vacancy for a Sales Account Manager, who will be responsible for winning, developing and maintaining client accounts, working with clients to ensure their expectations and needs are met.

Someone with proven sales experience is preferable but training will be provided, therefore this role may suit an IT consultant with good commercial skills.

Candidates should have a creative, business-focused approach, a good knowledge of the IT industry and understanding of the concepts of LAN, WAN, virtualisation, data storage, file and print sharing, email, Internet, threat management, data centres, clouds, disaster recovery etc.